Question 1

Why should I go through an onboarding process?

Accepted Answer

es-Currencies are FIAT money in electronic format, which can be used in both the traditional and blockchain worlds. This setup requires that you open a conventional account with the participant financial institutions where you can deposit the money you will convert.

In order to do so, it is mandatory to comply with anti-money laundering regulations and therefore onboarding.

Question 2

Where are es-Currencies available?

Accepted Answer

es-Currencies are launching initially from the USA through Ephelia US PS LLC (MSB regulated) and othet partner financial institutions for a global coverage.

Our goal is to expand availability globally by working with regulators and banking partners in different countries.

As we grow, we’ll announce new supported currencies and regions. Ultimately, we aim for es-Currencies to be a global standard, so anyone, anywhere can benefit from secure and instant digital money.

Question 3

What can I do with streamable payments?

Accepted Answer

Streamable payments let you send or receive money in a continuous flow. This opens up new possibilities: for example, you can pay employees or contractors by the second for work as it’s being done. Subscription services can charge users in real time instead of a lump sum – so you only pay for the exact duration you use something. Investors can earn interest or yields that accrue and pay out every moment, giving them quicker access to returns. Essentially, any scenario where money flows over time (rather than one-off transactions) can be enhanced with streamable payments, increasing flexibility and fairness for all parties.

Question 4

How do I get and use es-Currencies as an individual?

Accepted Answer

Individuals can acquire es-Currencies through participating financial institutions or approved apps/wallets that support es-tokens. 
For example, you might convert fiat money (like depositing dollars or euros) with a partner bank or a Crypto Exchange and receive the equivalent es-Currency in return. 
Once you have es-Currencies, you can use them like digital cash transfering to friends, pay merchants (where accepted), or even swap for other currencies or crypto.

Question 5

Do I need a bank account to use es-Currencies?

Accepted Answer

Not necessarily. While es-Currencies are issued by banks or e-money institutions, individuals without traditional bank accounts can still use them via digital wallets or apps, provided they meet any required identity verification. Think of es-Currencies as digital cash – you could receive tokens to a wallet app without holding a bank account, then later redeem through a participating provider. However, to redeem into actual bank money, at some point an authorized institution will facilitate that exchange. The goal is to make digital money more accessible, so unbanked or underbanked users could benefit too, using just a mobile app.

Question 6

Who can issue es-Currencies?

Accepted Answer

Only authorized financial institutions such as banks or e-money institutions (with the proper licenses) can mint and issue es-Currency tokens. These issuers must hold an equivalent amount of real fiat currency in reserve for every token they issue. This approach ensures that the digital tokens are always backed by traditional money, and it opens the door for many institutions to participate in one unified currency system.

Question 7

Are es-Currencies fully backed by actual money?

Accepted Answer

Yes. Every es-Currency token in circulation is 100% backed by its corresponding fiat currency (like USD, EUR, etc.) held in safeguarded accounts by the issuing institution. If you hold, say, 100 es-USD tokens, there is $100 sitting in a regulated financial institution to back those tokens. You can redeem your tokens for the fiat money at any time, making es-Currencies as solid as cash in terms of value stability.

Question 8

How is es-Currencies different from a typical stablecoin?

Accepted Answer

Traditional stablecoins are often issued by a single company and may operate in a regulatory gray area. es-Currencies are issued by multiple banks/financial institutions that are legally authorized to create electronic money. This multi-issuer model under one smart contract means es-Currencies are more like a shared currency network than a single-company coin. They are also compliant with stringent regulations, offering greater transparency and trust. In short, stablecoins paved the way, but es-Currencies take it to the next level of trust and interoperability.

Question 9

What is an “e-money token” in the context of es-Currencies?

Accepted Answer

An e-money token is a digital form of fiat money governed by electronic money regulations. In es-Currencies, each token (e.g., es-USD or es-EUR) represents a claim to traditional money held by a licensed issuer. It’s like a stablecoin in usage, but legally it’s electronic money – meaning it’s fully backed, redeemable, and issued by regulated institutions rather than a crypto company.

Question 10

Can anyone open an account with you to obtain es-Currencies?

Accepted Answer

No. We differentiate between Type A users and Type B users.
Type A users are Financial Institution or Corporates who purchase es-Currencies for institutional or treasury purposes.
Type B users are all other users. These users can only purchase es-Currencies from financial institutions (Crypto Exchanges, EMIs, Banks, etc.) that distribute/trade them. Type B users cannot purchase es-Currencies through Ephelia PS US LLC.

Question 11

Which and how many currencies do you support?

Accepted Answer

Currently, es-Currencies are issued in USD (US Dollars), GBP (British Pounds), EUR (Euros) and CHF (Swiss Francs).

New es-currencies will be issued in the future due to demand from participating institutions.

Question 12

Is the es-Currencies network secure?

Accepted Answer

Absolutely. Security is a top priority for us. es-Currencies operate on a secure blockchain with robust consensus mechanisms to prevent fraud. All smart contracts underpinning the system are audited by security experts. Moreover, since issuers are regulated entities, they follow strict operational security and compliance measures. In addition, every transaction is transparent on the ledger, so suspicious activities can be monitored and traced. Users should still practice common-sense security (protecting private keys or account access), but the infrastructure itself is built to bank-grade security standards.

FAQ & Support